The Listening Coach™

Your Customers are Talking - Are You Listening?

We are dedicated to helping you achieve a competitive advantage and the highest internal and external Customer Satisfaction. We help you develop the best predictive internal business metrics through the House of Quality (Quality Function Deployment) and other techniques.

• Are you frustrated with prioritizing your resources? When your boss asks you to cut the budget, do you know where it would have the least impact on customers?
• Are you concerned that you don't know the pains of your customers as well as you should?
• Are you worried that you'll be surprised by your next customer satisfaction scores?

If you have these worries, it's not unusual, we understand. Feel free to call us at (619) 516-2864 to discuss your situation. You can also look through our web site to see how we can help.

 

Chris Stiehl - Consultant, Author, Speaker, Teacher

Chris Stiehl is a market research and strategic consulting professional. He has over 30 years experience working in and for Fortune 500 companies.

Chris has worked in facility and product design, strategic planning, marketing and market research, competitive analysis, engineering and in management. His resume includes Eli Lilly and Company, Wyle Laboratories, Polaroid Corporation, Cadillac Division of General Motors, Pacific Gas & Electric Company and Applied Marketing Science.

Learn More About Chris

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